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ASSISTANCE
•
Your satisfaction is guaranteed with our Test Drive program.
Now you can Test Drive our network; make calls and even try out a cool new device.
Every device you purchase from Verizon Wireless comes with a 30-day satisfaction
guarantee. And if you don’t love us, take your number to someone else within 30
days. You won’t have to pay an early termination fee, and we’ll pay for any calls
you’ve made.
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You can get a free phone every two years with New Every Two
®
.
Sign up for a calling plan of at least $34.99 and qualify for a free phone after two
years, with a two-year renewal. Or choose to apply your New Every Two credit
towards the purchase of a more expensive phone.
Test Drive: Credit/refund for activation, plan access & voice overage charges only. America’s Choice or select data plan req’d.
Customer must pay all other charges, incl. taxes, surcharges, and separately-billed data & download charges. Early
termination fee applies unless device is returned. Some plans are only available with specific equipment. Acceptance of a
promotion may require a new 1- or 2-year agreement.
How to sign up for New Every Two
If you maintain service on a Calling Plan of $34.99 or higher and fulfill your 2-year
term, you will qualify for a free wireless device. If your Calling Plan monthly access is
$79.99 or higher for the entire 3 months prior to completing your New Every Two
wireless device upgrade, you will get up to $100 toward the purchase of that wireless
device. If your Calling Plan monthly access was between $34.99 and $79.99 at any time
during the 3 months prior to completing your New Every Two wireless device upgrade,
you will get up to $50 toward the purchase of that wireless device. When completing
your New Every Two upgrade, you will need to renew your agreement for another two
years on a calling plan with a monthly access of $34.99 or higher. Upgrading your
wireless device at a discounted price, including exercising your Annual Upgrade option,
will re-start your eligibility for New Every Two.
See the More Information section in the back of this guide for additional conditions.