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ASSISTANCE
purchase a new wireless device at its promotional price through My Account
every year with a 2-year renewal (upgrade fee applies).
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If you’re using more minutes than your Calling Plan includes, we’ll let you know
with Minute Check.
Minute Check will periodically notify you through My Account if you’re
exceeding your plan allowance and let you know of other Calling Plan options
that may save you money.
See verizonwireless.com/myaccount for details. Back-Up Assistant, Annual Upgrade and Minute Check are available for
accounts with up to 10 lines that are enrolled in My Account.
verizonwireless.com/data
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Demos and tutorials on products and services
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Online technical support for products and services
Customer Service assistance
Customer Service Representatives are also available at your local Verizon Wireless
Communications Store during normal business hours. For Customer Service, call
1-800-922-0204 (toll-free in the U.S., 6am–11pm).
Our Worry Free Guarantee
®
to you
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You’ll enjoy America’s best, most reliable wireless network.
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You can change your calling plan at any time.
As your needs change, you can change to any current calling plan. You won’t pay any
additional fees and you won’t have to extend your contract.
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If you ever have a problem, it becomes our problem the first time you call.
No run-around, no hassles. If your issue can’t be resolved during the course of your
first call, we’ll get back to you with an answer.