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ASSISTANCE
Address or account changes
It’s important that we have your most current information so we’re able to reach you
for any reason. There are 3 ways to update your information:
Online
Go to
verizonwireless.com/contactus
and follow these instructions:
1:
Select the appropriate choice from the drop-down menu in the Send an E-mail
section.
2:
Fill out the online form.
3:
Select “Topic” and “Subtopic” from the drop-down menu.
4:
Hit “Send” to submit e-mail.
U.S. Mail
Use the change-of-address form on the back of your bill.
Tel ephone
Call Customer Service at 1-800-922-0204 from any phone (toll-free in the
U.S.) or *611 and Send from your smartphone (airtime-free).
Billing options
Your service comes with a streamlined bill that you’ll receive each month at no
additional cost. Your bill includes all applicable charges, but will not contain any call
details (e.g., date, time and wireless number called).
Detailed billing
Call details are available for free online at verizonwireless.com under My Account. A
monthly fee applies to receive call details on your paper bill.