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FAMILY CENTER
USING FAMILY LOCATOR
Here’s how to locate the phones of the children in your
Family Plan:
1. From “Family Locator,” under “OK to Locate,” select a
name and press [OK].
2. Enter your PIN and press [OK].
3. “Locating” will appear to confirm action in progress.
4. If you have already used the locates included in
your calling plan, you will be prompted to continue
this search for an additional fee. Select “Yes” and
press OK to continue. Select “No” and press OK to
return to the previous screen.
5. For a successful locate, under “Location,” the location,
accuracy range and the local time will be displayed.
6. For unsuccessful attempts, press [RETRY].
NOTE:
AFTER ENTERING AN INCORRECT PIN THREE TIMES IN A ROW, YOU WILL
BE LOCKED OUT. THE ACCOUNT OWNER MUST CONTACT GUEST SERVICES AT
1-866-DISNEY2 TO RESET YOUR PIN.
NOTE:
PRESSING BACK OR END WHILE CONDUCTING A SEARCH WILL COUNT
AGAINST ANY LOCATES INCLUDED IN YOUR CALLING PLAN. UNSUCCESSFUL
LOCATE ATTEMPTS WILL NOT BE DEDUCTED AGAINST ANY LOCATES INCLUDED
IN YOUR CALLING PLAN.
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