Filter
Top Products
SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)
92 PN: 1725-36034-001_C.doc
Message Description Action
DO NOT POWER
OFF
The handset is in a critical section
of the software update.
None. Do not remove the Battery Pack or
attempt to power off the phone while this is
displayed. Doing so may render the
handset inoperable.
Duplicate IP
The handset has detected another
device with its same IP address.
If using DHCP, check that the DHCP
server is properly configured to avoid
duplicate addresses.
If using Static IP, check that the handset
was assigned a unique address.
Erase Failed
Download process failed to erase
the memory in the handset.
Operation will retry but may eventually
report the error "int. error: 0F" Power cycle
the handset.
Erasing Memory
Handset has determined that a
download should occur and is
erasing the current software from
memory.
None. When the progress bar fills the
display line the erase operation is
complete.
Do not remove the Battery Pack or attempt
to turn the handset off during this
operation.
Files Too Big
Handset software download files
are incorrect or corrupted.
Download new software per Software
Maintenance.
Flash Config Error
Handset internal configuration is
corrupt.
Perform "Restore Defaults" operation via
administrator menus (or re-program with
Configuration Cradle).
Initializing …
The handset is performing power-
on initialization.
None. This is informational only.
Internal Err. # #
The handset has detected a fault
from which it cannot recover.
Record the error code so it can be
reported.
Turn the handset off then on again.
If error persists, try registering a different
handset to this telephone port.
If error still persists, contact Polycom
Technical Support and report the error.
Must Upgrade SW!
Handset software is incompatible
with hardware.
Download new software from the
SpectraLink website per Software
Maintenance.
No DHCP Server
Handset is unable to contact the
DHCP server.
Check that your DHCP server is
operational and connected to WLAN or use
Static IP configuration in the handset.
No ESSID
Attempted to run Site Survey
application without an ESSID set.
Statically configure an ESSID in the Admin
menu.
No Func Code
Handset software is incorrect or
corrupted.
Reconfigure the handset to gain access to
the WLAN and download new handset
software.