Polycom 8002 Cell Phone User Manual


 
Troubleshooting
PN: 1725-36034-001_C.doc 95
Message Description Action
Unsupported Codec
The proxy server has requested
using a codec not supported by the
handset.
Check proxy server configuration for
supported codecs and reconfigure if
necessary.
Updating …
The handset is updating its
software .
None. The handset may do this briefly after
a download. This is informational only.
Updating Code…
Handset is downloading new
software into memory. The number
icons at the bottom of the display
indicate which file number is
currently being downloaded. This
message also displays a progress
bar. When the progress bar fills the
display line the update operation is
complete on that file.
None. When the progress bar fills the
display line the update operation is
complete on that file.
Do not remove the Battery Pack or attempt
to turn the handset off during this
operation.
Waiting…
Handset has attempted some
operation several times and failed.
None. The handset is waiting for a
specified period of time before attempting
that operation again.
Wrong Code Type
The software loaded into the
handset is incorrect for this model
phone.
Replace the software image on the TFTP
server with software that is correct for the
handset model and restart the handset.