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58 Frequently Asked Questions
Likewise, email messages that you delete from the BlackBerry device are copied to the
Deleted Items folder.
To synchronize personal information management (PIM) data such as contacts, tasks, and
appointments, you must install the BlackBerry Desktop Software. See “Installing the
BlackBerry Desktop Software” on page 38 for more information.
Where Can I Find More Information?
User Guide
The user guide is only a few clicks away on your BlackBerry device. To learn more about
how to use your BlackBerry device, click
Help ( ) from the Home screen.
In any menu on your BlackBerry device, press and then click
Help to see help topics
associated with the program that you are using.
Additional Resources
If you use the BlackBerry Internet Service, log in to your account using a desktop browser.
(See “Installing the BlackBerry Desktop Software” on page 38 for more information.) On the
menu bar, click
Help to view the BlackBerry Internet Service Online Help.
If you use the BlackBerry Desktop Software, on the menu bar, click
Help to find the
BlackBerry Desktop Manager Help and the BlackBerry User Guide.
Note
Depending on your email account type or mail implementation, wireless email
reconciliation might not be available for your BlackBerry device.
For additional BlackBerry device help and troubleshooting information, visit:
www.blackberry.com/support.