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Wireless Mobile Guide 4–1
Chapter 4
Working with CRM from a WAP Mobile
Phone
In this chapter you will learn about:
Moving around and logging on.
Finding contact information.
Managing your Calendar.
Finding and progressing a Sales Opportunity.
Finding and progressing a case.
Moving Around
You must be familiar with the navigation elements on your WAP-enabled mobile
phone before you can log onto and work with CRM. A Nokia 6800 mobile phone
is used for illustration purposes in this document, but you can use any WAP-
enabled mobile phone.
Basic Navigation Elements
Navigation Elements
Links. Enable you to move from one page to the next.
Edit Boxes. Enable you to enter text or select from a list of options. Edit
boxes have square brackets around them.
Edit box
Link