Filter
Top Products
Mobile Devices
2–2 Sage CRM
Mobile Devices
In addition to all WAP-enabled mobile phones, CRM's Wireless Mobile solution
supports the following PDA devices and mobile phones:
Device Example
BlackBerry BlackBerry Pearl Model 8100
Pocket PC HP iPAQ
Other Any other mobile device with a
browser that supports WML 1.1
Enabling Users
All users who want to access CRM from a mobile device need to be enabled to do
so.
To enable a user for mobile:
1. Select Administration | Users | Users.
2. Select the hyperlink of the user you want to enable, and select the Change
action button.
3. Ensure that the PDA/WAP Access field has been set to True.
4. Select Save.
URLs for Accessing CRM
Your Network Administrator needs to set up URLs for all mobile users so that
they can access Mobile online from inside or outside the corporate network.
The URL for accessing CRM from inside the corporate network is the same as the
URL for accessing CRM from your desktop and is typically in the following
format:
http://yourserver/yourapp
The URL for accessing CRM from outside the corporate network typically
includes your company's IP address. The URL is normally in the following
format:
http://companyipaddress/yourserver/yourapp