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Error messages appear when opening music les
Some music les may not play on your Samsung mobile
device for a variety of reasons. If you receive error messages
when opening music les on your device, try the following:
Free some memory by transferring les to a PC or deleting
●
les from your device.
Ensure that the music le is not Digital Rights Management
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(DRM)-protected. If the le is DRM-protected, ensure that
you have the appropriate licence or key to play the le.
Ensure that your device supports the le type.
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Another Bluetooth device is not located
Ensure that the Bluetooth wireless feature is activated on
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your device.
Ensure that the Bluetooth wireless feature is activated on
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the device you wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are
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within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung
Service Centre.
A connection is not established when you connect
the device to a PC
Ensure that the PC data cable you are using is compatible
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with your device.
Ensure that you have the proper drivers installed and
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updated on your PC.
Your device freezes or has fatal errors
If your device freezes or hangs, you may need to close
programs or reset the device to regain functionality. If your
device is still responsive but a program is frozen, close the
program using the task manager. If your device is frozen and
unresponsive, remove the battery, replace the battery, and
turn on the device.