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84 Troubleshooting
Phonelock on
If the phonelock is on, the message
Locked appears each
time you turn on the phone. You have to enter your code
to use your phone.
Automatic
If the phonelock is set to automatic, you do not need to
enter your phonelock code until a different SIM card is
inserted in the phone.
To edit your phonelock code, scroll to
Settings, Locks,
Phonelock, Change Code.
Setting the phonelock
1 Scroll to
Settings, Locks, Phonelock, Protection.
2 Select an alternative.
3 Enter the phonelock code.
Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most of
the problems you can easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery. See “Installing Your SIM
Card” on page 14.
Cannot Access a Certain Function
The function or service may be dependent on
your SIM card or the network. Contact your
network operator.
Cannot Receive Any Calls
• You may have forwarded your incoming calls to
another phone number. To cancel the
Forward calls,
see “Forwarding calls” on page 47.
• You may have set the
Accept Calls option to From no
one
or From list. Select From all. See “Accept calls”
on page 53.
Note!
It is important that you remember your new
code. If you forget it, contact your local Sony
Ericsson retailer.