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86 Troubleshooting
Emergency calls only
You are within range of a network, but you are
not allowed to use it. However, in an emergency,
some operators allow you to call the international
emergency number 112 or 911. See “Making emergency
calls” on page 23.
No Network
There is no network within range or the received signal is
too weak. You have to move to get a signal that is strong
enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly. Enter the
correct PIN or PIN2. See “SIM card lock” on page 83.
Codes do not match
When you want to change a security code (for example
your PIN) you have to confirm the new code by entering
it again. The two codes that you have entered do not
match. See “SIM card lock” on page 83.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three times
in a row. To unblock, see “SIM card lock” on page 83.
PUK blocked - contact operator
You entered your personal unblocking key code (PUK)
incorrectly 10 times in a row. Contact your network
operator or service provider.
Phone locked
The phone is locked. To unlock the phone, see
“Phonelock” on page 83.
Phonelock code:
Your phone comes with the phonelock code, 0000.
You can change it to any four- to eight-digit code.
See “Phonelock” on page 83.
Number not permitted
The Fixed Dialing function is on and the number you
have dialed is not on your fixed numbers list. See
“Turning Fixed dialing on or off” on page 52.
Slow charging. Non-approved battery
The battery you are using is not a Sony Ericsson-
approved battery and is charging slowly for safety
reasons.