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70 Troubleshooting
No network
There is no network within range or the received signal
is too weak. You have to move to get a signal that
is strong enough.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
• Enter the correct PIN or PIN2, and press
YES.
See “SIM card lock” on page 67.
Codes do not match
When you want to change a security code (for example
your PIN) you have to confirm the new code by entering
it again. The two codes that you have entered do not
match. See “SIM card lock” on page 67.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “SIM card lock”
on page 67.
PUK blocked- Contact operator
You entered your personal unblocking key code (PUK)
incorrectly 10 times in a row. Contact your network
operator or service provider.
Phone locked
The phone is locked. To unlock the phone, see “Phone
lock” on page 68.
Phone lock code:
Your phone comes with the phone lock code, 0000.
You can change it to any four- to eight-digit code.
See “Phone lock” on page 68.
Number not permitted
The Fixed Dialing function is on and the number you
have dialed is not on your fixed numbers list.
See “Fixed dialing” on page 38.
Charging, alien battery
The battery you are using is not an Ericsson-approved
battery and is charging slowly for safety reasons.