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38 Troubleshooting
To disconnect the USB cable safely
1 Right-click the removable disk icon in
Windows Explorer.
2 Select Eject.
3 Disconnect the USB cable when the
following message is shown in the
phone: Mass storage session ended. It
is now safe to remove the USB cable.
Phone mode
Before synchronising or using your
phone as a modem you must install
the Sony Ericsson PC Suite software
on your computer.
To use phone mode
1 Computer: Start PC Suite from Start/
Programs/Sony Ericsson/PC Suite.
2 Connect the USB cable to the phone
and the computer.
3 Phone: Select Phone mode > Menu
> Settings > the Connectivity tab > USB
> USB mode > Phone mode.
4 Computer: When you are notified that
the Sony Ericsson PC Suite has found
your phone, you can start using the
phone mode applications.
Troubleshooting
Some problems will require you to call
your network operator.
For more support go to
www.sonyericsson.com/support.
Common questions
I have problems with memory
capacity or the phone is working
slowly
Restart your phone every day to free
memory or do a Master reset.
Master reset
If you select Reset settings, the changes
that you have made to settings will be
deleted.
If you select Reset all, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 From standby select Menu > Settings
> the General tab > Master reset.
2 Select an option.
3 Follow the instructions that appear.
For usage details, see the Sony Ericsson
PC Suite Help section once the software
has been installed on your computer.
This is the Internet version of the User's guide. © Print only for private use.