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Section 1A: Setting Up Service 11
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your Sprint PCS Account. This
information includes balance due, payment received,
invoicing cycle, and an estimate of the number of minutes
used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
ᮣ
Press .
Note:This service may not be available in all Affiliate areas.
Sprint PCS Directory Assistance
You have access to a variety of services and information
through Sprint PCS Directory Assistance, including
residential, business, and government listings; assistance
with local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event information.
There is a per-call charge, and you will be billed for airtime.
To call Sprint PCS Directory Assistance:
ᮣ
Press .
Setting Up Service
10 Section 1A: Setting Up Service
Getting Help
Visit www.sprint.com
You can go online to:
ⅷ
Access your account information
ⅷ
Check your minutes used (depending on your
Sprint PCS Service Plan)
ⅷ
View and pay your bill
ⅷ
Make your life easier by enrolling in Sprint PCS Online
Billing and Automatic Payment
ⅷ
Purchase accessories
ⅷ
Shop for the latest Sprint PCS Phones
ⅷ
View available Sprint PCS Service Plans and options
ⅷ
Learn more about other great Sprint products and
services.
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different
ways:
ⅷ
Dial on your Sprint PCS Phone
ⅷ
Sign on to your account at www.sprint.com
ⅷ
Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
ⅷ
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742