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Warranty
b) Defects or damages from abnormal use, abnormal
conditions, improper storage, exposure to moisture,
dampness or corrosive environments, unauthorized
modifications, unauthorized repair, neglect, rough
handling, abuse, accident, alteration, improper installation,
incorrect voltage application, food or liquid spoilage, acts
of God.
c) Normal wear and tear.
d) If the Product has been opened, modified or repaired
by anyone other than a warranty service center or if it is
repaired using unauthorized spare parts.
e) If the serial number or mobile accessory date code has
been removed, erased, defaced, altered or are illegible in
any way subject to sole judgment of ZTE.
LIMITED WARRANTY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS
LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY
AGAINST ZTE AND ZTE’S SOLE AND EXCLUSIVE LIABILITY
IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS
LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF
YOUR LEGAL (STATUTORY) RIGHTS UNDER THE APPLICABLE
NATIONAL LAWS.
TO THE EXTENT PERMITTED BY APPLICABLE LAW ZTE DOES
NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR
CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF
USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS,
LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT,
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INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT,
OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, ZTE’S
LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF
THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY
TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF
PRODUCT IN MATERIAL, DESIGN AND WORKMANSHIP.
How to Get Warranty Service
To obtain warranty service, please call (877) 817-1759. Please
have the following information available when you send the
phone in for repair:
• A valid Proof of Purchase
• Return address
• Daytime phone number or fax number
• Model #
• IMEI # (Look for the 15-digit IMEI # behind the battery of the
device.)
• Complete description of the problem
• Transportation prepaid
Other Warranty Programs
You may have other warranty programs with your purchase,
such as warranty exchange. If so, please refer to equipment
package or the original point of sale.
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