![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/9/17/9179bf26-c09b-4109-a931-1d476f53bbd9/9179bf26-c09b-4109-a931-1d476f53bbd9-bg68.png)
104 Solving Problems
Solving Password Problems
You have forgotten the password.
■ Write down the request code that appears in the Password Protect
Release screen and contact Epson. See page 106.
■ If you turned on the password protect feature before setting the
password and no password was set before, try using the default
password:
0000.
The remote control is not available.
You must have the remote control to enter the password. You can
purchase a replacement remote control from Epson. See page 107.
Solving EMP Monitor Problems
You don’t see your projector in the EMP Monitor window.
■ Make sure that you’ve connected the projector to the network and
configured it correctly; see page 75. Also, make sure you’ve
registered the projector with EMP Monitor. See page 79.
■ Make sure that Standby Mode in the Extended menu is set to
Network On.
■ If the computer you are using is running Windows XP, 2000, or
NT 4.x, you must be logged in as the Administrator.
■ Try restarting your computer.