3745 MAPs
MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the
TRSS
Symptom Explanation Conditions That Could Cause This Symptom
You are unable to activate or deac-
tivate a ring, or errors are occurring
while rings are running.
See below
001
– Ensure that the customer has completed his
Problem Determination
guide procedure.
If not done, follow this problem determination
procedure yourself before continuing this map.
Does the problem still exist?
Yes No
002
– Problem is solved.
003
– Using the 3745 console, determine the number
of the TRA driving the suspected ring as
follows:
1. From Menu 3, select the TRSS services by
entering TRS in the selection area.
2. From the TRSS services screen, choose
select/release by entering 1 in the selection
area.
The TRA numbers will be displayed with the ring
addresses connected to.
Does the operator accept to deactivate all the
lines attached to this adapter?
Yes No
004
Go to Step 007.
005
– Go to Step 2c on page 1-66 and follow the dis-
abling procedure until you have run the TRSS
diagnostics for this line adapter (TRA).
– Then return here.
Did the diagnostics run error free?
Yes No
006
Diagnostics have detected an error. With
the diagnostic reference code, go to “Diag-
nostic and Exchange Result Analysis 0000”
on page 4-99.
007
The problem has not been resolved. Collect any
related RECMS (MDR) records and call your
support structure for assistance. Refer to “Con-
tacting Support” on page A-1.
2-8 3745 Models 130 to 17A: MIP
