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RealPresence Collaboration Server 800s Administrator’s Guide
17-24 Polycom, Inc.
Alternatively, in the IVR Services list, right-click the Conference IVR Service and then
select Set Default Conference IVR Service.
The IVR Service is displayed in bold, indicating that it is the current default service.
To select the Default Entry Queue IVR Service:
>> In the IVR Services list, select the Entry Queue IVR Service to be defined as the default,
and then click Set Default Entry Queue IVR Service
() button.
Alternatively, in the Conference IVR Services list, right-click the Entry Queue IVR Service
and then select Set Default Entry Queue IVR Service.
The default Entry Queue IVR Service is displayed in bold, indicating that it is the
current default service.
Modifying the Conference or Entry Queue IVR Service Properties
You can modify the properties of an existing IVR Service, except the service name and
language.
To modify the properties of an IVR Service:
1 In the Collaboration Server Management pane, click IVR Services.