Chapter 20-MCU Administration and Utilities
Polycom, Inc. 20-61
The progress bar displays the amount of time remaining for the reset process to complete:
. The Startup progress is also indicated by a green bar moving from
left to right.
The duration of the Startup depends on the type of activity that preceded the MCU reset. For
example: Fast Configuration Wizard, New Version installation, Version Upgrade, Restore
Last Configuration etc.
Upgrading and Downgrading
This procedure allows an administrator to update the MCU instance without
requiring the administrator to reregister the product.
To update the MCU instance:
1 On the Collaboration Server menu, click Administration > Software Management >
Backup Configuration.
When resetting the Collaboration Server from the Hardware Monitor, sometimes SIP endpoints may
remain connected, although the conference ended.
Updating the MCU instance requires the previously used activation key. If you no longer have the
activation key, contact support before starting this procedure.
