Chapter 22-RealPresence Collaboration Server 800s Hardware Monitoring
Polycom, Inc. 22-9
The Collaboration Server loads the hardware diagnostics utility.
9 Select the desired diagnostic mode.
If none is selected the Loop mpmemory and diagnostic in batch mode tests will be performed
automatically.
The diagnostics will continue running until stopped. One cycle of the diagnostics may
take up to 30 minutes to complete.
The results are saved in a file called auto.txt to the USB memory stick.
10 Press Escape to stop the diagnostics.
11 Remove the USB memory stick.
12 Optional: Disconnect the keyboard and monitor.
13 Turn off the Collaboration Server, then turn it On.
14 Contact Polycom Global Services for further instructions.
If the RealPresence Collaboration Server is in secure mode the keyboard and monitor
must be disconnected, otherwise the RealPresence Collaboration Server will revert to
non-secure mode when the RealPresence Collaboration Server is started.
