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AA Configuration by Administrator
1. Administrator can change the following AA settings:
• Record/playback new main greeting message.
• Set number of rings before AA picks up a call.
• Turn on/off the AA line-by-line.
• Set Designated Handset ID for AA disabled line(s).
Either the Designated Handset ID or the Group ID
can use that particular line for incoming and
outgoing calls. Which means this specific line(s)
will be dedicated to a particular handset (Handset
ID 10-99) or a calling group (Group ID 01-09.)
• Designate an operator, the handset which would
answer un-routable calls or when the caller chooses
“Operator” when prompted.
2. Change AA Parameters:
a. From an administrator handset (Handset 10 or 11),
press Menu (Right) soft key.
b. Press number “9”, this will enter administration menu.
c. Press number “1”, handset enters AA setting menu.
i. Press “1” and follow instruction to record new
greeting message.
ii. Press “2” to playback the current greeting
message.
iii. Press “3” to set number of rings before the AA
picks up a call. Use Up/Down arrow to choose
between 2 and 9 rings.
iv. Press “4” to turn AA On/Off: This can be done
separately for each phone line by using
Up/Down arrows to scroll through Line 1 to
Line 4, and press “On” or “Off” soft key to
urn AA On/Off. When AA is turned off, users
will be asked whether to dedicate a particular
to either a handset or a calling group. Then
press Yes and enter the ID (either handset ID
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or group ID) to execute line dedication.
Turning off the AA may be useful when:
• The line is not used by a group of people.
• External answering machine is to be
attached to the line.
v. Press “5” and select from the following two
options to set Operator for AA:
• “Handset” : assign a specific handset as
operator by entering a two-digit handset
ID (default = Handset 10) as operator for
all calls addressed to the operator when
AA is on, or
• “PBX”: transfer calls to be answered by
the operator back to the designated wired
PBX operator. System administrators
must know the proper programming and
“call transfer” feature code (available from
the user manual of the wired PBX system)
in order to perform this function correctly.
The following example is the instruction to
route a call back to the brand N’s PBX
system by pressing “Flash-7-0-1-8-3-0,”
where a Flash key is pressed followed by
the call transfer code”70”, then enter the
extension number “1830” immediately.
Confirm the set up by press “SAVE” using
the left soft key.
Notes:
1. Only administrator can change AA settings.
2. Because AA setting is stored on the base station, the
handset must be in range with the base to make
changes.
3. The maximum recording time for the greeting message
is 128 seconds.
4. Allowing each line’s AA to be turned on or off separately
is useful if different lines are used for different purposes.
5. When AA is disabled, the line can be dedicated to
either an individual Handset ID or a Group ID.