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Getting Started with Your Phone
Turning the Phone On and Off
Turning the Phone On
1. Install a charged battery or connect the phone to
an external power source such as a vehicle
power charger or hands-free car kit.
2. Press for a few seconds until the LCD
screen lights up.
Turning the Phone Off
1. Press and hold until the display turns off.
Program your Virgin Mobile phone
Once your account is activated, you need to program
your new Virgin Mobile phone number into your
phone.
1. Turn on your phone.
2. Dial ##VIRGIN# (that's #-#-8-4-7-4-4-6-#)
3. You are now in the Programming menu. Scroll
down to "Activate Phone" and hit "OK”.
4. Your screen will say, "Do you want to activate your
phone now ?" Select "Yes".
5. Your phone will connect to the network, and then
the screen will say “Hi. Press Start to continue the
activation process”. Scroll down to “Start” and
hit “OK”.
6. Your phone will say “We’re getting your phone
number for you,” then your phone will display your
new Virgin Mobile phone number. Write it down.
7. Scroll down to “Finish” and hit “OK” to complete
the activation process. Your phone will turn off
and back on by itself.
That's it, you're done! It might take a couple of hours
to get you set up on our network, but we will send a
text message to your phone to let you know you can
start talking. Also, it may take up to 4 hours for
VirginXL, Voicemail, and Top-Up features to come
online.
Note
Like any other radio device, avoid any unnecessary contact
with the antenna while your phone is on.
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