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Message Possible causes Possible corrective measures
Calls not
available
Dialing error
New SIM card
inserted.
Pre-paid charge limit
reached.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit with
PIN2.
Phone cannot
be switched
on
On/Off key pressed
too briefly.
Battery is not
charged.
Battery contacts are
dirty.
Press the On/Off key down for at least two
seconds.
Charge battery. Check charging indicator
on the display.
Clean the battery contacts.
Charging error
Battery is not
charged.
Outside temperature
is too hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
Battery defective
Charge battery.
Make sure phone is charging at a normal
temperature.
Check the charger and connection to the
phone. Check the battery contacts and
clean them if necessary.
Plug the charger into a different socket.
If the charger does not warm up, replace
it.
Only use original LG accessories.
Replace battery.
Troubleshooting