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a) The Consumer shall return the Product to the place of purchase for
repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) or for
other good cause, the Consumer shall ship the Product prepaid and
insured to:
Nokia Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone number
and/or fax number, complete description of the problem, proof of
purchase and service agreement (if applicable). Expenses related to
removing the Product from an installation are not covered under this
limited warranty.
d) The Consumer will be billed for any parts or labor charges not covered
by this limited warranty. The Consumer will be responsible for any
expenses related to reinstallation of the Product.
e) Nokia will repair or authorize the repair of the Product under the limited
warranty within 30 days after receipt of the Product by Nokia or an Nokia
authorized service center. If Nokia cannot perform repair covered under
this limited warranty within 30 days, or after a reasonable number of
attempts to repair the same defect, Nokia at its option, will provide a
replacement Product or refund the purchase price of the Product less a
reasonable amount for usage.
f) If the Product is returned to Nokia during the limited warranty period,
but the problem with the Product is not covered under the terms and
conditions of this limited warranty, the Consumer will be notified and
given an estimate of the charges the Consumer must pay to have the
Product repaired, with all shipping charges billed to the Consumer. If the
estimate is refused, the Product will be returned freight collect. If the
Product is returned to Nokia after the expiration of the limited warranty
period, Nokia's normal service policies shall apply and the Consumer will
be responsible for all shipping charges.