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• Contacting your service provider*
You may be able to contact your service provider by pressing and holding
1
. This is helpful if you’re having trouble, such as when traveling
outside your home area. If you have a problem that your service provider
considers to be Nokia related, the service provider will let you know.
If you’re unable to contact your service provider using the method above,
try dialing the number using the keypad. If you’ve lost the number, you
may be able to find it in your phone’s memory (if enabled).
1
Press Names, scroll to Service numbers, and press the roller.
2
Scroll to any of the service numbers that appear and press the roller
again.
From here, you can Call the number, View details of the number, or Copy
the number to your Phone book.
• Contacting Nokia
To help Nokia promptly answer your questions, please have your phone’s
model number, IMEI number, and your local zip code ready when you call
Customer Service. The IMEI and model number are on back of your phone
under the battery. If you’re calling about an accessory, please have it
available for reference.
Nokia Customer Care Center
7725 Woodland Center Boulevard
Suite 150
Tampa, FL 33614
Tel: 1-888-NOKIA2U (1-888-665-4228)
Fax: 1-813-249-9619
TTY Users: 1-800-24NOKIA
(1-800-246-6542)
1. This one-key feature might not be available on your system. Contact
your service provider for availability.
Customer Care, Canada
Nokia Products Ltd.
575 Westney Rd. South
Ajax, Ontario L1S 4N7
Tel: 1-888-22NOKIA
(1-888-226-6542)
Fax: 1-905-427-1070