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Troubleshooting
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5. Troubleshooting
■ Reset the car kit
The car kit doesn’t react to my actions. How can I reset it?
Detach the display from the mounting plate for at least 10 seconds, and
press the power key to switch on the car kit.
■ Connection issues
I can’t use Bluetooth to connect the car kit to my device.
• Make sure the car kit is switched on and paired with your device.
• Make sure Bluetooth is activated on your device, and authorise the
car kit to connect to the device.
■ Audio issues
My voice echoes on the other end of the line.
• Lower the volume of your car speaker. If the car kit is connected to
your car stereo system, lower the input level, if possible.
• Make sure the distance between the microphone and speakers is
optimal.
• Make sure the microphone does not point towards the speaker.
The speaker at the other end can’t hear my voice during a call.
• Make sure the device is properly connected to the car kit through a
Bluetooth connection.
• Speak towards the display or the optional external microphone that
is connected to the car kit. For optimal performance, make sure there
are no objects in front of the microphone.
• Make sure you have not accidentally muted the microphone.
The audio quality isn’t good or I can’t hear sound.
• If the car kit is connected to the car radio, make sure the car radio
volume is set properly.