Filter
Top Products
18
[ 178 ]
18 Troubleshooting
This section provides a table that lists some of the most commonly
encountered problems and provides possible causes and solutions.
Problem Possible cause Possible solution
My phone isn’t
charging.
The charger and the
phone are not properly
connected.
Securely connect the
charger to the phone.
The charger is not
properly plugged in.
Make sure that the
charger is plugged in
correctly.
My phone isn’t
making/answering
calls.
The battery is not
charged.
Charge the battery.
The signal strength is
poor.
If you are indoors,
move toward a
window.
The phone line has
changed
Press and hold to
select the correct line -
line 1 or line 2.