Nokia 6820 User Guide 89 Copyright © Nokia 2004
Reference Information
• NOKIA ONE-YEAR LIMITED WARRANTY
Nokia warrants that the Nokia wireless phone and enhancements are free from defects
in material and workmanship. The warranty period for the Phone (Radio) units and all
enhancements (excluding carry cases) is twelve (12) months from the date of purchase
OR fourteen (14) months from date of wholesale shipment from Nokia, OR fifteen (15)
months from the date of manufacture by Nokia. The warranty period for the Carry cases is
three (3) months from the date of purchase or five (5) months from the date of wholesale
shipment from Nokia.
During the warranty period, Nokia will, at its option, repair or replace the defective
product free of charge. Replacement Product may be either new or remanufactured or
refurbished.
However, if Nokia determines that the warranty conditions cannot be applied, the
purchaser will be billed for the repair and shipping.
EXCEPTIONS
This warranty is subject to the following exceptions:
1 Mobile or fixed installation, which is not in accordance with the installation
instructions, published by Nokia, will void the warranty. Damage caused by a repair or
an attempt to repair by other than a service centre authorized by Nokia will void the
warranty;
2 This warranty covers normal consumer use and does not cover defects or damage to any
product which, in the sole opinion of Nokia, has been subject to: improper storage,
exposure to moisture or dampness, exposure to fire, sand, dirt, windstorm, lightning,
or earthquake; to theft, battery leakage, unauthorized modification, misuse, neglect,
abuse, misapplication, accident, alteration, improper installation, maladjustment of
consumer controls, or abnormal operating conditions, or which has been attributable
to acts of God;
3 Fuses are not covered by the warranty;
4 This warranty does not cover defects or damages caused by a product which is not
approved by Nokia to be connected to its wireless phone;
5 This warranty does not cover defects or damages caused by improper or defective
function of the carrier system or by inadequate signal reception by the antenna;
6 Removal and reinstallation costs are not covered by this warranty;
7 This warranty is applicable only
to products bought through Nokia Products Ltd. in
Ajax, Ontario, Canada, and sold either in Canada or Bermuda.
8 Removal, alteration, or defacing of the Serial Number Plate, or the enhancement Date
Code Labels will void the warranty.
6820.CENv1_9231553.book Page 89 Tuesday, November 23, 2004 3:50 PM