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How to get warranty service
If you wish to make a claim under the Limited Warranty, you may call the Nokia call center (where this is available and
please note national rates apply to calls) and/or where necessary, return your Product or the affected part (if it is not the
entire Product) to a Nokia care centre or Nokia designated service location. Information about Nokia care centres, Nokia
designated service locations and Nokia call centres can be found at local Nokia web pages where available.
You must return your Product or the affected part (if it is not the entire Product) to a Nokia care center or Nokia designated
service location before the expiry of the Warranty Period.
When making a Limited Warranty claim you have to present: a) the Product (or affected part thereto), b) the legible and
unmodified original proof of purchase, which clearly indicates the name and address of the seller, the date and place of
purchase, the product type and the IMEI or other serial number.
This Limited Warranty extends only to the original first end-user of the Product and is not assignable or transferable to
any subsequent purchaser/end-user.
What is not covered?
1. This Limited Warranty does not cover user manuals or any third party software, settings, content, data or links, whether
included/downloaded in the Product, whether included during installment, assembly, shipping or at any other time in
the delivery chain or otherwise and in any way acquired by you. To the extent permitted by applicable law(s), Nokia does
not warrant that any Nokia software will meet your requirements, will work in combination with any hardware or
software applications provided by a third party, that the operation of the software will be uninterrupted or error free or
that any defects in the software are correctable or will be corrected.
2. This Limited Warranty does not cover a) normal wear and tear (including, without limitation, wear and tear of camera
lenses, batteries or displays), b) transport costs, c) defects caused by rough handling (including, without limitation, defects
caused by sharp items, by bending, compressing or dropping, etc.), d) defects or damage caused by misuse of the Product,
including use that is contrary to the instructions provided by Nokia (e.g. as set out in the Product's user guide) and/or e)
other acts beyond the reasonable control of Nokia.
3. This Limited Warranty does not cover defects or alleged defects caused by the fact that the Product was used with, or
connected to, a product, accessories, software and/or service not manufactured, supplied or authorised by Nokia or was
used otherwise than for its intended use. Defects can be caused by viruses from your or from a third party's unauthorised
access to services, other accounts, computer systems or networks. This unauthorised access can take place through
hacking, password-mining or through a variety of other means.
4. This Limited Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact
that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery
has been used in equipment other than those for which it has been specified.
Product and safety information 101
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