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• Restart the device: switch off the device, and remove the battery. After about a
minute, replace the battery, and switch on the device.
• Restore the original factory settings as explained in the user guide. Your
documents and files will be deleted in the reset, so back up your data first.
If your issue remains unsolved, contact Nokia for repair options. See
www.nokia.com.cn/repair. Before sending your device for repair, always back up
the data in your device.
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