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Answering system (KX-PRX120 only)
Problem Cause and/or solution
The answering system
does not record messages.
R The answering system is turned off. Turn it on (page 30).
R The message memory is full. Erase unwanted messages
(page 32).
R The recording time is set to [Greeting only]. Change the
setting (page 37).
R If you subscribe to a voicemail service, messages are
recorded by your service provider, not your telephone. Change
the unit’s number of rings setting (page 36) or contact your
phone service provider.
I cannot operate the
answering system
remotely.
R The remote access code is not set, or you are entering the
wrong remote code. Set the remote access code (page 37).
R The answering system is turned off. Turn it on (page 30).
The unit does not ring the
specified number of times.
R If [First ring] is turned off (page 41), the number of rings
decreases by 1 from the specified number of rings.
Liquid damage
Problem Cause/solution
Liquid or other form of
moisture has entered the
handset or charger.
R Disconnect the AC adaptor from the charger, and remove the
microSD card and battery from the handset. Allow the unit
exposed to liquid to dry for at least 3 days. After the exposed
unit is completely dry, reconnect the AC adaptor, insert the
microSD card and battery into the handset, and charge the
battery fully before use. If the exposed unit does not work
properly, contact your place of purchase or nearest Panasonic
service center.
Caution:
R To avoid permanent damage, do not use a microwave oven
to speed up the drying process.
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For assistance, please visit http://www.panasonic.com/help
Other Information