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Troubleshooting Tips
Caller ID
No display
• Make sure the battery is properly charged for 12 hours.
• Make sure the battery is properly installed and connected.
• Replace the battery. Make sure the charging cradle is connected to a non-
switched electrical outlet.
• Disconnect the charging cradle from the electrical outlet and plug it back in.
• Make sure you are subscribed to Caller ID service from your local telephone
company.
Caller ID error message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates
the presence of noise on the line.
Telephone
No dial tone
• Check or repeat installation steps.
• The handset or headset may be out of range. Move closer to the base.
• Make sure the battery is properly charged (for 12 hours).
• Make sure the battery pack is installed correctly.
• Did the handset beep when you pressed the Talk button? Did the display indica-
tor turn on? The battery may need to be charged.
Troubleshooting Tips
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