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SMS messages — frequently asked questions
Can I remove the prompt that appears before I delete
messages?
Why were some of my messages deleted from the
device?
Why aren’t all the SMS options described appearing on
my device?
How do I change how long messages and phone call
logs remain in a messages list?
Why were some of my messages
deleted from the device?
If your BlackBerry® device memory is full, your device
deletes the oldest messages from the messages list to
accommodate new ones. It does not delete saved
messages.
Why aren’t all the SMS options
described appearing on my device?
Depending on your service provider plan, some SMS
message options might not be available on your
BlackBerry® device. Contact your service provider for
more information.