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Depending on yourBlackBerry smartphone model, you might be able to decrease the blurriness in pictures that is caused
by slight movements of the camera by turning on image stabilization in the camera options.
I can't listen to FM radio
Try the following actions:
• Verify that you have wired headphones plugged into your BlackBerry smartphone.
• Verify that you have turned on the radio.
• Verify that there are FM radio stations available in your area.
I'm experiencing poor FM radio reception
The FM radio uses your wired headphones as an antenna. To improve radio reception, try one or more of the following:
• Straighten the headphone cord.
• Try different wired headphones, which may provide better reception quality.
• Try moving to a different location, away from large metal objects.
I receive an error message after I rotate a picture
Every time you rotate a picture, your BlackBerry smartphone automatically tries to save the picture's new direction. You
might receive an error message if the picture is copyright protected, over a certain file size, or isn't in a JPG or PNG format.
If the picture isn't copyright protected and if you have a third-party image editing application, you might be able to reduce
the size of your picture or change the format of your picture to JPG or PNG and then try to rotate the picture again.
My smartphone isn't using the correct ring tone or
wallpaper
If you're using a ring tone or wallpaper picture that you encrypted on your BlackBerry smartphone or on the media card
using your smartphone password and you reset your smartphone, unlock your smartphone.
Related information
Lock or unlock your smartphone, 32
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