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• To back up smartphone data excluding email, clear the Save emails checkbox.
3. Click Continue.
4. To set a password for your data, in the Password field, enter a password.
5. In the Confirm field, re-enter the password.
6. Click Save.
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Restore smartphone data from your media card
If you have backed up your BlackBerry smartphone data to your media card, you should be able to restore the data to your
smartphone.
1. On the home screen, click the Setup icon.
2. In the Setup section, click Device Switch > Using a Media Card > Transfer Data > Continue.
3. In the Password field, enter the password you set when you backed up your smartphone data.
4. Click Enter.
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Repair files stored on your media card or on your
smartphone
CAUTION
: If you run the repair feature on your BlackBerry smartphone, your smartphone might delete files that have
errors from your media card or on your smartphone.
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Storage.
3.
Press the key > Repair.
4. Complete the instructions on the screen.
If your media card is still not repaired after you run the repair feature, you might want to try formatting it.
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User Guide Storage space and media cards
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