Filter
Top Products
• To turn off a network connection, clear the checkbox beside a connection type.
• To turn on the network connections that were turned on previously, click Restore Connections.
Related information
I can't connect to a Wi-Fi network, 246
I can't connect to the mobile network, 238
I can't connect to a Wi-Fi network, 246
Turn on or turn off airplane mode
You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more
information, see the Safety and Product Information booklet for your BlackBerry smartphone.
On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
• To turn on airplane mode, click All Off.
• To turn off airplane mode, click Restore Connections.
Related information
Turn on or turn off a network connection, 233
Turn on or turn off data service or set roaming options, 235
Check the status of network connections and services
1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2. Click Services Status.
Roaming
About roaming and international roaming
In most cases, your BlackBerry smartphone automatically connects to the appropriate wireless network when you travel
outside your wireless service provider's coverage area. Sometimes you might have to provide login information before you can
access a wireless network. When you roam, a triangular roaming indicator appears at the top of the Home screen.
If your smartphone requires a SIM card, your wireless service provider might need to set up your SIM card with roaming
services before you can roam.
If your smartphone normally connects to a CDMA network and your smartphone supports international roaming, you might
need to get a SIM card that is set up for international roaming from your wireless service provider. Your phone number stays
the same when you travel internationally.
For more information about roaming and roaming fees, contact your wireless service provider.
Switch wireless networks manually
To perform this task, your wireless service plan must include this service and your BlackBerry smartphone must be connected
to a GSM or UMTS network.
User Guide
Manage Connections
234