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troubleshooting
If you are having trouble with your mobile device, try these troubleshooting procedures before contacting a service professional.
While using your device, the following messages may
appear:
Message Try this to solve the problem:
No SIM card.
Ensure that the SIM card is installed
correctly.
SIM card is
locked.
When using the device for the first time or
when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM
card. You can disable this feature by using
the
Lock SIM card
menu.
PIN2
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
with the SIM card. For details, contact your
service provider.
SIM card is
PUK-locked.
Your SIM card is blocked, usually as a result
of entering your PIN incorrectly several
times. You must enter the PUK supplied by
your service provider.
Message Try this to solve the problem:
i7500.book Page 64 Wednesday, November 25, 2009 12:03 PM