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troubleshooting
The sound quality of a call is poor
• Ensure that you are not blocking the internal antenna on
bottom of the device.
• When you are in areas with weak signals, you may lose
reception. Move to another area and try again.
The battery does not charge properly or sometimes your
device turns itself off while charging
• Disconnect the device from the charger, remove and
reinstall the battery, and try charging again.
• The battery terminals may be dirty. Wipe both gold-
coloured contacts with a clean, soft cloth and try
charging the battery again.
• If the battery no longer charges completely, dispose of
the old battery properly and replace it with a new battery.
Your device is hot to the touch
When you use several applications at once, your device
requires more power and may heat up. This is normal and
should not affect your device’s lifespan or performance.
Your device prompts you to delete some data
The available memory is low. Move your data to a memory
card or delete old items from applications.
Your device cannot connect to the internet
• Ensure that you have entered valid settings for your
internet service provider.
• Ensure that you have activated the wireless connection
to your mobile service provider and that the signal is not
obstructed.
• Ensure that you have entered the correct user name and
password.
i7500.book Page 66 Wednesday, November 25, 2009 12:03 PM