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troubleshooting
Your device freezes or has fatal errors
Installed applications may cause errors. In this case,
enter Safe mode and then delete the latest
applications you have installed. To enter Safe mode,
press and hold [ ] while turning the device on.
“Safe Mode” appears at the bottom of the screen.
If this does not solve the problem, perform hard reset
in one of the following ways:
From the Home screen, open the application list and
select
Settings
SD card & phone storage
Factory data reset
Reset phone
.
Hard reset removes all installed applications
and data stored in your device and resets all
settings back to factory preconfigured
settings. It does not reset the selected
language.