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WI-FI 30
Troubleshooting
Understanding Displayed Error Codes
The following table provides information on how to interpret the error messages that,
from time to time, may display on your phone.
Note: Error codes may display in additional scenarios not described here.
Error
Code
Displayed
Error Text
Meaning How to fix it
W000 Security key
incorrect.
The security on
the router does
not match the
security on the
phone..
1. Re-enter the key on the
phone to match the key
configured on the router. Make
sure that the encryption type
and security settings match on
the router and phone.
2. If on the available network
list, the network in question
does not display a key next to it,
check if MAC filtering is
enabled on the wireless router.
If it is, check that the phone
MAC address is on the Safe
List, if not, add it.