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WI-FI 40
Troubleshooting
J0010.2 Phone not
allowed on T-
Mobile network.
The phone is not allowed to use
UMA service.
J0010.3 Phone not
allowed on T-
Mobile network.
J0011.0 Network Busy.
Retry
The network is experiencing
congestion, try at a later time.
J0011.1 Failed to connect.
Retry.
Network
connectivity
failed.
The wireless router through
which the phone is trying to use
UMA service is not allowed on
the network. Trying to access
the service through another
network should fix the problem.
J0011.2 Failed to connect.
Location not
allowed
Network
connectivity
failed.
Connections from the current
location are not allowed to go
through. Using the service at a
different location should fix the
problem.
J0011.3 Phone not
allowed on T-
Mobile network.
J0011.4 Failed to connect.
Location
unknown.
Network
connectivity
failed.
Connections from the current
location are not allowed to go
through. Using the service at a
different location should fix the
problem.
Error
Code
Displayed
Error Text
Meaning How to fix it