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W003 Wi-Fi Connection
Failed
The phone
detected an IP
Address
conflict.
1. Another device on the WLAN
network (laptop, desktop or
phone) has the same IP address
as the phone displaying the
error, make sure that no other
device is set for static IP
addresses. User might want to
re-try connecting to the
network.
2. If the phone is being
configured with a static IP
address, then this address is
currently being used by another
device on the network, try to get
another IP address assigned to
the phone.
W004 ISP error. DNS
server cannot be
reached. W004
The phone
cannot contact
a DNS server
1. Retry connecting to the
network.
2. Reboot the T-Mobile wireless
router, if applicable.
W005.1 ISP Error. Retry. The phone is
unable to
establish
network
connectivity.
1. Retry connecting to the
network.
2. Reboot the T-Mobile wireless
router, if applicable.
W005.2 ISP Error. Retry. The phone is
unable to
establish
network
connectivity.
1. Retry connecting to the
network.
2. Reboot the T-Mobile wireless
router, if applicable.
Error
Code
Displayed
Error Text
Meaning How to fix it