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Troubleshooting
162
Call problems
I forgot the
password, PIN,
reset password,
or PUK codes
If you forget or lose the device
password, contact your device dealer.
If you forget or lose a PIN or PUK
code, or if you have not received such
a code, contact your network
provider. For information about
passwords, contact your access point
provider, for example, a commercial
Internet Service Provider (ISP),
service provider, or network operator.
Problem Description & Solution
I have entered a
number but it
was not dialled
• Be sure that you have pressed .
• Check if your wireless connection to
your mobile service provider is
switched on and the signal from the
network is unobstructed.
• You may have set an outgoing call
barring option.
My
correspondent
cannot reach me
• Be sure that your device is switched
on ( pressed for more than one
second).
• Check if your wireless connection to
your mobile service provider is
switched on and the signal from the
network is unobstructed.
• You may have set an incoming call
barring option.
Problem Description & Solution