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Troubleshooting
163
My
correspondent
cannot hear me
speaking
• Be sure that you have switched on
the microphone.
• Make sure that the device is close
enough to your mouth. The
microphone is located at the bottom
of the device.
The audio quality
of the call is poor
• Adjust the voice volume by pressing
/.
• Check the signal strength indicator
on the display ( ); the number of
bars indicates the signal strength,
from strong to weak.
• Try moving the device slightly or
moving closer to a window if you are
in a building.
Calls to and from
the device are
not connected
properly, and are
easily
disconnected
• Signals from the network are weak.
Move to another area.
• Touching the antenna area on the
bottom of the device may lower the
call quality. Be careful not to touch
the antenna area while using the
device.
Problem Description & Solution