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Troubleshooting
165
Program problems
The battery level
seems sufficient,
but the device
does not turn on
• Remove the battery from the device
and reinstall it. Then turn on the
device.
• Clean the metal contacts both on the
battery and on the device. Reinstall
the battery and turn on the device.
The device turns
off when the
adapter is
connected
Dust on the contacts may cause
unexpected power-off or charging
problems. Clean the metal contacts
both on the battery and on the device.
Problem Description & Solution
"Your phone is
running low on
free storage
space. Delete old
or unused items
to create more
space." or "SMS
will not be
received unless
there is more
storage space
available.”
displays
To view what kind of data you have
and how much memory the different
data groups consume, press the
Start
soft key and then the
More
soft key,
and select
Utilities
→
Task Manager
.
Press the
Menu
soft key and select
Memory info
. Delete old items from
programs. If necessary, make a
backup copy of your data using
ActiveSync or the memory card.
If you continue using the device with
low memory, you may have
experience problems with applications
and the device may stop responding.
Problem Description & Solution