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6. Are the videos that I’m viewing “live” videos?
No. This service provides videos on demand. The video and
audio clips are refreshed throughout the day,but they are not
“live.”
7. After purchasing access to an Available Channel for a monthly fee, do
I receive any confirmation? That is, how do I know it has been
purchased?
The next time you access your media player’s Channel Listings,
the purchased channel title and corresponding number will
appear in the My Channelssection.
8. Why are some channels already pre-loaded into the My Channels
section?
Some channels, such as Previews,are offered free of charge as a
customer courtesy. These channels automatically appear in the
My Channelssection of your Channel Listings.
9. If I don’t subscribe to Sprint PCS Vision Plan, am I still able to view the
multimedia clips?
Yes; for service access charges,please see option “C” in
question 2 on the previous page.
10. How can I easily access a channel without having to scroll through all
the channels in my Channel Listings?
Each channel will have a number to the left of it.You can simply
press this number to quickly access the clips located within that
channel.
Tip:When entering the specific channel number, channels 01 - 09 do not require
you to enter a “0.” For example, to access channel “07,” just press the “7” key.
11. What does it mean when the video pauses and I see the word
“loading” at the bottom of the screen?
This happens when the media player is in the process of loading
the data necessary to play the clip. It typically occurs when
there is heavy traffic on the network.
12. How can I cancel service if I decide I don’t want it?
To cancel your Multimedia Service,visit
www.sprintpcs.com and
sign on to My PCSwith your account number and password.
From this page you have the ability to cancel the service and/or
any Available Channels to which you subscribe.
Section 2L: Using Your Phone’s Built-in Media Player 207