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TTY Use With Sprint PCS Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are deaf
or hard of hearing, or who have speech or language disabilities, to
communicate by telephone.
Your phone is compatible with select TTY devices. Please check with
the manufacturer of your TTY device to ensure that it supports digital
wireless transmission. Your phone and TTY device will connect via a
special cable that plugs into your phone’s headset jack. If this cable
was not provided with your TTY device,contact your TTY device
manufacturer to purchase the connector cable.
When establishing your Sprint PCS Service,please call Sprint Customer
Service via the state Telecommunications Relay Service (TRS)by first
dialing . Then provide the state TRS with this
number:866-727-4889.
To turn TTY mode on or off:
1. Press to access the main menu.
2. Select Settingsand press .
3. Select Othersand press .
4. Select TTYand press . (You will see a message on the display.)
5. Press or OK (left softkey)to continue.
6. Select Enableor Disableand press .
Note:When you connect TTY devices, your phone will display the icon in TTY
mode. If TTY mode is enabled, the audio quality of non-TTY devices connected to
the headset jack may be impaired.
IMPORTANT NOTICE:911 Emergency Calling
Sprint recommends that TTY users make Emergency calls by other means,
including Telecommunications Relay Services (TRS), analog cellular, and
landline communications. Wireless TTY calls to 911 may be corrupted when
received by public safety answering points (PSAPs) rendering some
communications unintelligible. The problem encountered appears related to TTY
equipment or software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and PSAP community are
currently working to resolve this.
Section 2B: Controlling Your Phone’s Settings 56