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Reaching PCS Customer Solutions
You can reach PCS Customer Solutions by:
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Dialing on your PCS Phone
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Signing on to your account at www.sprintpcs.com
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Calling us toll-free at 1-888-211-4727 (Consumer customers),
1-877-CLEARPY (253-2779) (Clear Pay customers), or
1-888-788-4727 (Business customers)
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Writing to us at PCS Customer Solutions,P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access this information:
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Press .
Note:This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business,and government listings; assistance with local
or long-distance calls; movie listings; hotel,restaurant, shopping, and
major local event information. There is a per-call charge and you will
be billed for airtime.
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Press .
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls
or calls billed to a local telephone calling card or third party.
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For more information or to see the latest in products and services,
visit us online at
www.sprintpcs.com.
Note:PCS Operator Services may not be available in all Affiliate markets.
Section 1: Getting Started
1A: Setting Up Service 5