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61Troubleshooting
Troubleshooting
Why doesn’t the phone work the way
I want it to?
Some problems will require you to call
your network operator.
What do I do if the flip comes off?
The flip is capable of being detached.
1 When you re-attach the flip it is
important that the flip’s angle is
correct.
2 Place the flip’s left hinge around the
peg.
3 Gently pull the flip’s right hinge in place.
When the flip has been successfully
replaced it snaps when you close it.
For more support go to
www.sonyericsson.com/support.
Common Questions
I have problems with memory capacity
or the phone is working slowly
Restart your phone every day to free
memory or do a Master Reset.
Master reset
If you select Reset Settings, the
changes that you have made to
settings will be deleted.
If you select Reset All, in addition to
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 From standby select Menu > Settings
>the General tab > Master Reset
> Reset Settings.
2 Follow the instructions on the screen
and select Continue.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.
2
1
3
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